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Harbor Freight Tools

Engaged employer

Sales associate - Sales Associate Harbor Freight Tools Employee Review

2.0
25 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Great customer base, friendly coworkers

Cons

Management is all on different pages with guidelines and expectations. They treat employees as disposable and any time emergency situations happen everyone gets rude if employees cant make a shift.

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Harbor Freight Tools Response
6y
Thanks for taking the time to share your feedback with us. Please know that we greatly value all of our associates and their hard work. We wouldn't be able to accomplish all that we do without you. We encourage you to reach out to your HR Partner or the HR Hotline at (800) 693-8377 to further discuss your concerns. You can also reach out to myself directly at culture@harborfreight.com. Thanks again for sharing and we look forward to watching you grow with the team!

Explore other reviews about Harbor Freight Tools

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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