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Harbor Freight Tools

Engaged employer

A company that is as good as it products - Management Harbor Freight Tools Employee Review

1.0
21 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Salary is competitive and benefits are decent.

Cons

Poor leadership/management - the management are inexperienced and incompetent, they don't listen to suggestions well and keep making the same mistakes. It is also unprofessional of the managers to talk negatively and gossip about their own people openly to other co-workers and other departments. The managers also do not protect their own people, instead, they challenge and throw their own people under the bus in meetings in front of other departments. This is extremely unprofessional and poor management. Poor work & life balance - majority of the people work at HFT have no life, the managers expect you to work 24/7. You are asked to work at late nights, weekends and even holidays. It is extremely unhealthy and inhuman of the managers to ask their people do work such long hours. The workload is unsustainable. Not enough employee to support the quick growth and everything falls on you to complete. Poor workload arrangement - the workload here is not even. some people have a lot of workload but some don't. Again, the managers assign workload based on preferences, not what makes sense. Poor system and process - the company's system and process are very insufficient. Many people tried to change or improve them, but have not been successful.

Explore other reviews about Harbor Freight Tools

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Very simplified processes. Step by step.

Cons

No room for creativity. Just run the play

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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