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Harbor Freight Tools

Engaged employer

Mundane work for not enough money. - Cashier Harbor Freight Tools Employee Review

2.0
11 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Easy work with a mostly relaxed atmosphere. Coworkers are pleasant. You get commission with every warranty plan you sell which is nice. Most customers are pleasant.

Cons

Way too much focus on getting name cards from customers. Management often insinuates lying to customers to sell the Inside Track Club memberships and the warranty plans. When I follow the rules and a customer gets unhappy a manager will gladly break the rules for that customer, but when I do the same to avoid getting yelled at by a customer I'm the one in trouble.

Explore other reviews about Harbor Freight Tools

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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