Unrealistic Expectations in a Great Environment. - Assistant Manager Harbor Freight Tools Employee Review

There is always so many tasks to complete and never enough hours to get the tasks done. The Truck process is unrealistic, and never gets completed on time which puts all other tasks behind. Lots and Lots of Heavy Lifting. Their HR and LP department are a joke. You never get a response from them and it seems that they ignore most problems. DO NOT call the integrity hotline as you are labeled then as a troublemaker and the person always finds out that you reported them. The POS system that they recently upgraded to is worse than the old one. It constantly crashes and customers get frustrated because of having to wait so long to get checked out. There is never enough payroll hours to get all the tasks completed plus keep basic store standards up to par. You are told to cheat to sale ESP's and ITC's but if the Corp finds out that you cheat they terminate you for it. Not a female friendly work environment due to all the heavy lifting in the store. Plus customers often ask to speak with a man instead of a female. Customers expect us to be able to tell them how to use the product when we are never trained on any of the products. You can never use your PTO because the store is always short handed. The hiring process is a joke. It can take upwards of a month or more to get one person hired in the store.