employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged employer

High expectations - Merchandising Assistant Store Manager Harbor Freight Tools Employee Review

2.0
5 June 2015
Recommend
CEO approval
Business outlook

Pros

HFT has good benefits, from the insurance to the paid time off. There's always room for advancement either within the store you begin working in or by relocation.

Cons

HFT is a fast growing company, but they are not completely ready for the expansion. The corporate office needs to learn from other major retailers on practices they implement in their stores. They expect too much from their part-time, minimum wage employees, which quickly causes burnout that results in high turnover rates. Most all of the decision makers of the company have never worked in a HFT store or in any retail environment which also hinders the success this company could have. It should listen more to the employees it currently has and others who have worked in similar environments to improve how to stores are ran. This would improve employee loyalty, resulting in a better workplace and would ultimately drives the company to success.

Explore other reviews about Harbor Freight Tools

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

See reviews by: Helpful|Rating|Date|All