Fast pace - but slow professional growth. - Assistant Customer Service Manager Harris Teeter Employee Review

2.0
6 June 2021
Recommend
CEO approval
Business outlook

Pros

Fast paced environment; good for social personalities; never a dull moment; average day is filling multiple roles so boredom is not something to worry about. For part time employees, extra hours are ALWAYS available due to the high number of call-outs/no-shows.

Cons

It's retail (grocery) - the customer is the boss, the owner, the manager, the rule enforcer. Industry turnover is 40%. Harris Teeter turnover is closer to 60%. Attendance and punctuality are taught as important but never enforced to to risk of losing more employees. Recruiting is terrible as best. This lack of productive recruiting results in the prolonged need to keep you in your current position/role even though you may clearly better the company by being in a more advance role.

Explore other reviews about Harris Teeter

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and professional work environment.

Cons

At times asked to pick up extra shifts.

4.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours for student employees

Cons

short breaks depending on shift duration (15-30 mins)

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