Following significant changes in the leadership team, key support structures were removed, and the sense of genuine care and compassion around workload, quickly disappeared. During both individual and group calls, management frequently spoke in a way that came across as dismissive or superior.
While growth opportunities were frequently discussed, they often felt more like a scripted narrative to retain staff rather than a genuine pathway for advancement. This was especially evident as many long-tenured employees consistently went without promotions or meaningful development, reinforcing the impression that career growth was more promised than practiced.
Additionally, there seems to be a lack of transparency in their online reputation, with efforts seemingly focused more on managing perceptions.
If you look into how long team members have been with the company, you’ll see the entire team has experienced turnover which wasn’t the case two years ago.