Pros
Meaningful product space with real impact on mental health and wellbeing.
Cons
After the new CPO joined, the environment changed quickly and noticeably. There was a consistent assumption of incompetence unless ideas originated directly from her. Perspectives that didn’t align with her point of view weren’t treated as healthy debate: they were sidelined. Over time, people stopped speaking up. It also became increasingly clear that the focus was not on developing the existing team, but on replacing it. A large number of experienced, high-performing employees left in a short period of time. The pattern was hard to ignore. At the same time, there was a strong and visible preference for hiring from Amazon specifically. If you’re not already in that network, good luck. Psychological safety deteriorated significantly. Many people did not feel heard, trusted, or supported, and access to leadership became limited. For a company whose mission centers on compassion and mental wellbeing, the disconnect was striking.