It's a corporate company so be prepared to give a lot - Remote Mental Health therapist Headspace Employee Review

3.0
28 July 2023
Recommend
CEO approval
Business outlook

Pros

Benefits were wonderful and I was paid well. Probably why the expectations were set where they were. Don't get me wrong, it's not completely unreasonable to ask for what I was being offered, but it just caught up with me after two years. They give you access to their App and there's a lot of really great people and opportunities to learn. I can't say enough about the people in the organization. They had an energy to their culture and there's a lot of good to believe in - if you can hold out for it. Keep your head down and do the work. It's not a bad company to work for - but it does require a certain type of person.

Cons

I was recently laid off from the company after a second round of layoffs. I'm still disappointed and hurt from it. I get it, it's a business, they have to make money. I worked for the company for two years under another mental health company - there was constantly change and a lot of pressure for meeting productivity and engaging in what they termed, "measurement based care." The company uses a lot of data and they know what you are doing and how you are performing. If you perform well under pressure, you can handle it, but it will take a toll, or at least it did for me. The company culture preaches self-care and mental health, but as a therapist providing 25-30 sessions a week, I always felt like I was under water.

Explore other reviews about Headspace

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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