Great pay & incentives, Secondary Trauma - Behavioral Health Coach Headspace Employee Review

4.0
9 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great pay, great team, lots of perks and incentives. For the right people the hours with coaching can be nice. 4 10 hr work days. Positive culture overall.

Cons

Did not expect the level of secondary trauma I would be exposed as a remote coach, or the challenge of having to provide active coaching to multiple members at once. This can be very stressful.

Explore other reviews about Headspace

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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