Fun working atmosphere, but head office are clueless - Supervisor Headway Employee Review

3.0
15 Feb 2022
Recommend
CEO approval
Business outlook

Pros

It was lovely to build a rapport with customers. There was always work to be done, so this job is perfect for those who like to keep busy. You find all kinds of gems at charity shops and it is rewarding knowing that you are part of a good cause.

Cons

The main issue I had was with head office making unreasonable targets. You can only rely on what stock is donated at this type of organisation, and most of the staff are volunteers who tend to come and go as they please. I can't expect more from them since they are giving up their time for free. Management don't seem to understand just how hard I worked to try and meet the targets, oftentimes alone. Yet they were never satisfied and would constantly put pressure on me. They also expect you to volunteer for one day, which I thought was taking liberties. So if you work 5 days a week, you would only be paid for 4 of those days!

Explore other reviews about Headway

5.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, benefits and work environment. Lots of support from leadership, ability to grow, earn more etc.

Cons

Have to be used to things changing frequently since its a start up. Salaries for sales reps could be higher.

2.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people at IC level

Cons

Terrible leadership, chaotic, massive burnout

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