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Health Care Service Corporation

Engaged employer

Flex - Sr. Claims Technician Health Care Service Corporation Employee Review

4.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Flex schedule, able to listen to music and audio books, work from home flex schedule, benefits are great, human interaction if wanted

Cons

Not full work from home, when changing or adding to people’s pay due to compression or cost of living changes they take forever to even attempt

Explore other reviews about Health Care Service Corporation

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Great benefits Quality people

Cons

Not a lot of upward opportunities

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for overall. Work-life balance is great and leadership is very helpful. If you want to grow you can do so very quickly if you do your job, show up, volunteer for things and don't let your emotions control you. Training is cool, OJT is rough. If you can make it through the first 3 months, you have survived the hardest part and can do ANYTHING.

Cons

Metrics sometimes are not realistic, especially AHT. We are expected to go into great depth and provide lots of information on each call, but AHT is only 7 minutes.

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