Pros
The company pays well and has good benefits. They promote opportunities for women, especially those who have a high school education. The work affords the chance to become highly educated in the field of medical reimbursement. Generally, the other workers are friendly. The company offers generous breaks and lunch time. The job is talking on the phone to insurance companies all day trying to collect money for hospitals.
Cons
Top management, who were really nice in the interview process, acted like completely different people once you start working. They are perched at their desks watching people work all day without ever speaking directly to them except to pressure/yell/honk a horn about collecting money. It made me really uncomfortable. There is a feeling of high secrecy and closed mindedness. I felt stressed out by the money pressure, disorganization, and lack of coordination between departments. After having worked there for two weeks, nobody had still even bothered to get me a phone or a computer. Then they got mad because I wasn't on the phone enough! (smh) I also had a very hard time understanding the writings of other employees because they use abbreviations for words that don't actually have abbreviations and leave off a ton of vital information. There was little uniformity and it felt like solving a puzzle or trying to read someone else's mind. So, it makes it very hard to do your job because you have to rely on the poor writing skills of other people. If you have more than a high school education, you probably won't fit in here.