Marketing is a mess, stay away! - Anonymous employee Health-E Commerce Employee Review

1.0
27 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, nice perks and some genuinely great people, for now...

Cons

HEC was acquired last year by a private equity firm, and as anticipated, the company’s culture and operations have deteriorated significantly from what was once a fantastic place to work. While I can only speak to the marketing department, the decline has been particularly evident there. Poor hiring decisions, coupled with a lack of transparency and integrity, have resulted in significant attrition—through both layoffs and voluntary departures of highly skilled team members. This has created a vicious cycle, where unqualified hires perpetuate the problem by bringing in additional underqualified individuals. While they may present themselves as approachable and supportive, certain individuals within leadership have consistently demonstrated a willingness to lie, manipulate, and scapegoat others to shield themselves from accountability. Employee well-being and trust are clearly not priorities in this environment. I am giving HEC one star because I believe the toxic culture will only worsen under the private equity firm’s focus on short-term profitability ahead of an eventual sale. This likely means more layoffs, further instability, and additional departures of talented employees. While it’s possible that other departments are unaffected, the trajectory within marketing suggests otherwise.

Explore other reviews about Health-E Commerce

5.0
24 June 2024
Recommend
CEO approval
Business outlook

Pros

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Cons

Not many that I could think of

4.0
1 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

remote work that feels like you're in a room with adults. however, there are a few too many "thought leaders" in the over bloated exec team which make priorities and ownership confusing. they have an amazing competitive advantage with insurance partnerships, but it felt as if there were too many cooks in the kitchen at times which made work take longer than it needed to with far too many rounds of revisions/approvals.

Cons

empower individuals to truly own their lanes. snuff out people that are all talk and no action. learn from poor investments - create more narrow strategy and execute. certain teams and managers unfortunately can be/feel cliquey. some teams will assign blame to others/point the finger across the aisle vs. take accountability. can feel a little "style over substance" with flashy off sites, remote perks, strong HR presence when behind the scenes they are PE owned and will make layoffs and tough decisions when margins and profits aren't where they were projected to be.

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