Poor prospect for sessional GPs - General Practitioner (Doctor) Health Hero Employee Review

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Out of hours shifts generally available

Cons

Pay for sessional GPs has been static for a decade and is very poor, with no pension contribution. Working conditions are very pressured with no control over cases when triaging (you just click a button and are presented with what the 111 algorithm considers the most urgent case). You are constantly told by management that you are expected to achieve a certain workload of cases (which most experienced clinicians do not feel is realistic) or you will not be allocated shifts. The senior clinicians are largely ACPs from paramedic backgrounds rather than GPs and whilst fine in acute care they do not have the scope of experience in primary care that is really necessary to deal with entirely undifferentiated and medically complex cases or challenge decisions made by experienced GPs. Management treat sessional GPs with little professionalism or respect - there are endless comms telling us what we should be doing differently (ie better) but very little recognition for hard work or help with filling shifts at the last minute. Most experienced, long-serving GPs have now left and freshly recruited ones tend not to stay for long once they get a job. Used to be a great service to work for before being taken over by Health Hero but the focus has shifted from excellent service provision to being finance driven.

Explore other reviews about Health Hero

5.0
25 Aug 2022
Recommend
CEO approval
Business outlook

Pros

• Very friendly and flexible work environment. • A wide variety of projects keeps things fresh and fun. • Generally a very positive group of talented individuals, offering the opportunity to learn from each other and really improving our own talents while moving the company in a positive direction.

Cons

• Sometimes when communicating across various platforms things get lost in translation, or just simply overlooked because of the volume of messages.

1.0
27 Dec 2023
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

They can offer high rates

Cons

The CEO gets too personal with you

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