Highly Recommended Company - Customer Service Representative HealthMark Group Employee Review

5.0
28 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I’ve been working here for a little over a year, these are my thoughts: Quick and simple training and pretty good benefits (insurance, vision, dental, etc) if eligible for them. Pay is very competitive compared to lots of other companies, plus working from home is an option for some positions so there’s no commute needed. Standard 9-5 type hours (but can also be flexible depending on the situation) so it’s a good work-life balance. Awesome supervisors/supervisors. They help us feel appreciated and are always willing to help us out. Team meetings every week to make sure we’re caught up with all new info. Flexible work from home options are available and all necessary equipment is provided. The work itself isn’t too difficult once you get the hang of it. Lots of other benefits like employee discounts through ADP, PTO, $29/month gym membership through the Active & Fit Direct program and more. Lots of different departments to work in depending on what you’d be interested in. Honestly just a great place to work and gain some experience working in a positive environment.

Cons

It can take a little while to get the hang of the job but the supervisors are always willing to help out. Understaffed sometimes but supervisors are good about making sure we don’t feel overworked or overwhelmed.

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HealthMark Group Response
2y
Thank you for leaving a review. We're so glad to hear you have had a great experience working here!

Explore other reviews about HealthMark Group

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is extremely supportive and forgiving of mistakes as they are trying to learn too

Cons

Lack of guidance sometimes because given a lot of freedom, which is only really a con for a certain type of person

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HealthMark Group Response
4mo
Thank you for the kind feedback! We’re proud of our supportive culture and appreciate your insight on autonomy as we continue refining how we guide and empower our teams.
2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only pro to working for this company is that it's remote and that they provide equipment. Not the most efficient equipment but they do provide it. Which most companies do but I had to provide a pro.

Cons

Constant changes within the company processes, structures, and policies Inadequate training Workplace bullying Constructive dismissal (they will make work conditions and metrics impossible and raise them every chance they get and take away work week hours) EXTREME MICRO MANAGING Management and Team Lead are all unqualified and workplace bullies Inadequate training Fire staff often Lack diversity Zero chance in promotions Constant lost of clients due to lack of training and onboarding errors Highschool environment leads have a whole chat where they talk about co workers on their team. EXTREMELY LOW PAY NO REAL RAISES

5
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HealthMark Group Response
2mo
Thank you for your review and we wish you all the best in your career journey.
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