They say it will be easy but the training lacks. They say they are family oriented and understanding. What they don't tell you about is all the mandatory weekends you will have to work, how if you don't make a sales quota you're getting a write up, or if you get sick you're also getting a write up. They also ask you to be transparent with them but management can never give you one set answer with transparency. They expect you to work when their equipment and systems are always breaking down. I could go on and on but all I'm saying is if you decide to work for them don't get sick or have a family emergency because they are not what they say they are, and don't expect any days off during AEP.