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Healthcare Services Group

Engaged employer

District Manager - Account Manager Healthcare Services Group Employee Review

1.0
29 May 2016
Recommend
CEO approval
Business outlook

Pros

Absolutely NOTHING, at all levels. Housekeepers -go to a hotel, you will make more money. Account Managers, barely 10 -11 per hour for being a housekeeper ALL day.

Cons

PAY --Fast Food / retail pays better No integrity - if they promise it, they are Lying No quality of life for managers. If your short staffed, your expected to do that position, and get your job done. It's not M-F. Because hourly workers call out on weekends, your expected to cover. If a client does not like you, your thrown under the bus. This is for all levels of employees, transferred, because your the wind blows. Years before you will ever see a promotion. Raises are a Joke! Salary of $23,000 for Account Managers. District Pay is no better $30-32K. They target college grads because the pay is extremely low. They have been sued multiple times for hiring practices, compensation, sexually harassment, and hostile work environment. Never, ever work for this company, unless you plan on treating it like a Staffing company --get a few checks then RUN for your life!! Toxic as Hell! Evil, hateful, destructive, deceptive. I honestly can say, the WORSE working environment I've ever had. Lying is the an ingrained part of their culture. No computers available for account Managers --everything is faxed! If your clients fax or copier is down your expected to use your own money at a Kinkos. Background checks for new hires can take 7-10 days, while your short-staffed. No HR resource to assist with staffing and recruiting. No set standard of SOP. You have countless manuals, that your superiors have never read. Training on all levels does not exist. A few hours, then everyone from housekeepers, laundry, account managers, District Managers are expected to be experts. No support from superiors. Because everyone is afraid, they are quick to backstab. Do your research, on glass door and Indeed reviews. Pretty consistent that this company lacks Integrity. Negative 10 is my true rating.

Explore other reviews about Healthcare Services Group

5.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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