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Healthcare Services Group

Engaged employer

MIT Program. - MIT Healthcare Services Group Employee Review

2.0
17 Sept 2014
Recommend
CEO approval
Business outlook

Pros

I have been with HCSG for about 5months and am in the MIT (Manager in Training) Program. I love the residents! It is very rewarding to be a part of their lives. The intro salary is pretty good and they also have stock options and a 401k. There are also plenty of opportunities for promotion due to the rapid growth of the company.

Cons

The MIT program is terrible, at least at the facility I have been assigned to. No manager I have worked with to this day follows the training program and when upper management comes and something goes wrong asks if you are following the program. The majority of management are awful, they do not know what they are talking about and have no issue mistreating employees. The MIT program requires you work a minimum of 50 hours a week. You are running around doing all the work while management does nothing but kick up their feet and watch. When something goes wrong, you the MIT are to blame. I have seen management cheat employees out of pay, use the schedule as a grudge holding mechanism, load off their tasks on other employees, lie about payroll, food ordering and much more. Management will say one thing to your face and go behind your back to someone else and contradict themselves. Management does not seem organized or have any clue what they want. They do not trust their employees and blame them for their short comings. This company has great potential if they would learn to hire competent people that are honest and hard working. When I get my own facility I will strive for excellence through honesty, integrity and hard work unlike the management I have been given as my example.

Explore other reviews about Healthcare Services Group

5.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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