Excessive demands, inadequate resources and incompetent management - Anonymous employee Heartflow Employee Review

Unfortunately, the senior management team has created a toxic work environment, and they are not aligned on a strategy to execute. They have too many concurrent, high priority projects for the limited resources available and they have poor planning practices. The company consistently keeps missing its goals. It never meets its numbers. Product development schedules are consistently missed and the product quality is not what one expects from a company delivering a medical service. As a consequence, some employees burn out. The C-level executives are rarely in the office. They manage employees by requesting anonymous reviews from other employees. They often act on the unfounded criticisms of a small group. Often, the people subject to bad reviews have no opportunity to respond. Over the years, some employees that received good to excellent face-to-face reviews from their manager have been terminated without warning. If they are not happy with an employee, they often don't discuss the situation with the employee. Instead, they engage in passive-aggressive behaviors such as: • Removing work responsibility from the employee without discussion, rendering the employee’s role in the company insignificant • Ignoring or downgrading the importance of an employee's feedback or contribution • Excluding an employee from meetings or work without discussion These management techniques and behaviors trickle down through the management chain. The company has a culture where manipulators are often rewarded, to the detriment of the honest employees. As mentioned in previous Glassdoor reviews, the senior management team puts a happy face on almost everything. They cover up problems instead of acknowledging them.