Supportive staff but overwhelmed management - Home Coordinator Heartspring Employee Review

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Staff members were supportive of eachother

Cons

Management overwhelmed and not supportive

Explore other reviews about Heartspring

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Helping kids is so awesome

Cons

Underpaid, everyone should at least be getting paid $20 a hour especially if we have to get beat up every day why the higher ups sit at desks and get paid large amounts of money and get bonuses when all they can give us is a 33 cent raise....

3.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Nice campus. Friendly and collaborative staff/employees.

Cons

• Compensation for the role is significantly below state and national market averages, which may hinder talent attraction and retention. • Decision-making processes are slowed by high levels of oversight and limited autonomy at multiple leadership levels. • The organization shows hesitancy toward calculated risk-taking and two-way door decisions, which restricts innovation and reduces trust in leadership. • Leadership structures and processes lack organization, resulting in delays and extensive procedural steps before action can be taken. • Strategic follow-through is inconsistent, with issues often experiencing long delays that allow problems to escalate and affect retention efforts. • The culture leans toward reactive problem solving rather than proactive planning, making it difficult to address challenges before they grow.

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