Do you like micromanagement? - Engineering HeliosX Group Employee Review

2.0
21 Apr 2023
Recommend
CEO approval
Business outlook

Pros

- Career progression can be good due to battlefield promotions, because of high staff turnover at senior levels and difficulty hiring into those positions. - Some good ideas about fast iteration and testing and incremental delivery.

Cons

- Massive turnover of product and engineering leaders (8 left or fired in a 9 month period), due to CEO being hard to work with and micromanaging these areas. Questions from him include : "Why is this 1 point ticket not a half point ticket", "Why do we need React when front end is just javascript and templating" and "Why did engineer X take 4 hours to complete this 2 hour task" - CEO doesn't have the communications, people or strategy skills needed to scale a business. He's great as an early stage entrepeneur, but prefers doing things himself to delegating, strategy, and inspiring. - Tech stack is 2 monoliths consisting of a tarball of Hibernate entities glued together with legacy Java, with a bunch of different legacy front end techs on the top. - Main business (80%?) is in selling Viagra and similar meds. Very exposed to being undercut. - Not funded externally. While they see this as a strength, it means they find it hard to compete with better funded competitors, and while they want to get external funding, this will be hard in the current economy and without a unique enough proposition. - Pivoting, micromanagement and capricious direction changes can be stressful, esp if in product/engineering.

Explore other reviews about HeliosX Group

5.0
10 June 2024
Recommend
CEO approval
Business outlook

Pros

The team here are incredible, everyone is very collaborative and really care about the customers. I can honestly say this is the best company I've worked for.

Cons

There have been some changes in senior leadership but that doesn't really affect myself or the team in our location

4
3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

No real technical skills needed. Remote with full benefits/team leads can be helpful. Gift cards are awarded every 90 days or so for productivity. All equipment is provided. Office supply stipend. Low volume = low stress. High volume = high stress.

Cons

Daily/weekly quota can not be front loaded meaning you have to be active constantly instead of doing your work ahead of time and enjoying remote benefits like other companies. U.S. agents work with agents from other countries who are held to a lower standard/quality of work than they are. Call volume can be high at times. Overtime is rare. Leadership can be incompetent at times. Time spent is valued over productivity.

1
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HeliosX Group Response
1w
Thanks for taking the time to leave a review. We're pleased to hear you've enjoyed the flexibility of remote working, the support from your team and the benefits available at HeliosX. We also appreciate your feedback on workload, ways of working and consistency across teams. Thank you for sharing your experience.
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