Growing company that allows you to also grow with them. - Brand Ambassador HelloFresh Employee Review

4.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

HelloFresh partners with very well known events/retailers in the Columbus area, so many of the events you are scheduled to work at are also fun and appealing. These events helped me develop my professional skill, building upon my communication skills. Management encourages you to challenge yourself on a daily basis, by requiring goal setting and holding you accountable to meeting those goals. Flexible schedule, varies each week based off of events. Benefits are great, and heavy discounts on HelloFresh boxes are even better.

Cons

This job requires you to travel within a specific mile radius, so having your own car is a must. You do get gas reimbursement, though, so it evens itself out.

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HelloFresh Response
7y
Thank you for taking the time to share your feedback. Our Brand Ambassadors are the face and voice of HelloFresh to our customers across the country so it is great to see that your experience is a positive one! We love hearing that our employees are making the most of our generous discount and are developing themselves by setting and achieving goals in their work every day. Along with reimbursement of gas, all our employees also qualify to apply for WageWorks, which may assist in covering the costs of your parking. Thanks again for sharing and keep up the great work in Columbus, Ohio!

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
4d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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