A workplace dystopia already happening - Anonymous employee HelloFresh Employee Review

1.0
16 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the colleagues are nice

Cons

They best way I can think out to describe HelloFresh: Imagine a world where companies were run by a soulless AI programmed for ruthless business growth. Employees are seen an inconvenient yet necessary asset to cycle through all the phases that a growing company has to go through - the fastest way possible. Everything is part of a grand scheme and you have your part to play. Each month 20-30 new employees would join. Every 3 months something is restructured, you have to move your desk, you would be put in a new team or work on different things and your previous work would just go to waste. There would often be times (weeks and months) when you had to wait in line to go the toilet until the next new office expansion was complete. Faces and values are just a facade, nothing more than avatars and posters of HR buzzwords such as “challenge the status quo” slapped on the walls of an empty shell. All of which would be accompanied by human-like communication that somehow never really feels real. It seems surreal, but this is HF. Nonetheless, working at such a place can be an interesting experience, you can learn a lot, just be careful not to get caught up too much in the machinery and make sure you don’t stay too long.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
5d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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