Worst Career Decision - Manager HelloFresh Employee Review

1.0
12 June 2019
Recommend
CEO approval
Business outlook

Pros

employee discount & free snacks...sometimes

Cons

Horrible place to work. I was treated like garbage, patronized often and made to feel like a fool if I didn't know something regarding an industry I was brand new to. I asked a question on my 4th day and was told, "I really don't have time to hold your hand through this"...it was a yes or no question regarding a very unique shipping model I had only received a brief intro on. They're still running like a start-up trying to fix problems that should be month long initiatives in 3 weeks then wondering why things fail again. Management was a DISASTER! It was filled with petty, immature, rude people and not to mention the rumors and gossip that would go around about how people got to their roles. I was expected to travel constantly, with little to no notice, and couldn't even get a company card. I had to pay off my credit card bill on my own then they'd constantly be delayed on my reimbursement!! Numbers were constantly showing a failing business then employees were expected to manipulate the data to show growth. In my short time there 4 people ere fired with no notice and I can't even count how many people quit. Oh and the interview process and job posting could not have been farther from what the actual job required. I accepted a job and soon realized it was a position completely different from how they made it seemed and I would have NEVER taken the job if it was described correctly. I was reprimanded for not having experience with a particular system that I never claimed to have, and wasn't on the job description.

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HelloFresh Response
6y
Thank you for taking the time to review your time at HelloFresh. We work hard to ensure that our job descriptions accurately portray the work and requirements of the job, and regret that your experience did not match with your expectations. We work to train our employees and Managers so they are prepared for their roles and recently developed a Manager Fundamental Program for our managers to develop their skills. Communication is a major focus at HelloFresh and we have developed a cadence that we hope creates more transparency: we have quarterly Town Hall meetings to share business updates, and encourage regular 1:1 meetings with managers to cascade information to every employee. We aim to be as transparent as possible and strive to help all employees understand our business and how decisions are made. We are also constantly trying to improve our internal processes including our company cards and expense reimbursements to make the systems more reliable for employees. Thank you for taking the time to write this review, we appreciate you sharing this feedback. While it sounds like there were some areas for improvement during your tenure on the team, we appreciate you sharing this feedback with us, and we have passed it directly along to the people leadership team here at HelloFresh.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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