Could be better - Marketing Manager HelloFresh Employee Review

2.0
3 Dec 2024
Recommend
CEO approval
Business outlook

Pros

- Great colleagues to work with, very knowledgeable people, fun to work with - English is the main language in the office, hence there’s a quite international environment, which is also great for foreigners - The office is very modern and nice, very well equipped (gym, terrace, garage, etc.), and very central location - Depending on the teams you work with, your working hours can be flexible according to your needs (leaving early/arriving late/longer breaks) - Good benefits, especially box discounts

Cons

- Salaries are lower compared to similar/same positions in other companies plus only 24 days off per year (one day is added per year worked) - Promotions and salary increases are hard to get (cyclical layoffs in different teams and markets). The company is structured in a very political way, to get a promotion often you need to show off/know someone and it’s not always very meritocratic. People sometimes wait (over) one year to be promoted, while already fulfilling the next position/role without getting any recognition or title change or money increase - Review cycles could be improved, lack of transparency - Policy changes (e.g. home office budget, learning budget, office presence) are often not properly and promptly communicated - Processes are not always structured in the best way, combined with a political environment, this sometimes causes priorities to be shifted and projects to be cancelled without proper communication to the team - Often teams are understaffed and it’s hard to make a case for new team members

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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