Don’t believe the hype - dangerous culture - Manager HelloFresh Employee Review

2.0
18 May 2025
Recommend
CEO approval
Business outlook

Pros

- Decent salary - Fancy coffee machine

Cons

- Fake culture - Spends too much time creating an illusion of a great culture rather than making it reality - it’s not just about pizza and fancy lights - it’s about actually living values - something this site has lost sight of - Retaliation from Senior Managers after formal complaints raised - Very clique based - senior leaders in a clique and you have to mould yourself to their strange views and work ungodly hours without a thank you to fit in - Senior leaders need to stop talking about how amazing they are, when in-fact the site is failing. - Site is only 12 months old and falling apart due to lack of understanding and burying the root causes of its failure - Senior leadership are ego driven - Too many ego’s getting in the way of process improvement - Senior leaders constantly breaking process then wondering what went wrong when it all blows up - Incredibly blame focused and defensive culture - everyone is too focused on not looking bad and passing the blame, no actual root causing and improvement can take place - Poor example set by senior leadership - constantly breaking process which then create more problems and then they break even more processes - unhealthy work life balance and unhealthy culture

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HelloFresh Response
1y
Thank you for sharing your concerns. At HelloFresh, we prioritize ethical leadership and mutual respect in our workplace. We take any reports of misuse of authority very seriously and ensure they are addressed with confidentiality and care. If you would like to share more details, please email us at hf-feedback@hellofresh.com so we can address your concerns directly and appropriately. Thank you & best regards, KL & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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