They don't want to talk to you - Tech HelloTech Employee Review

1.0
5 July 2018
Recommend
CEO approval
Business outlook

Pros

jobs pay decently if they are placed correctly (often are not)

Cons

When I started with this company 2 years ago they had a very responsive support line. Helped with problem customers, changes to orders, and getting paid. Unfortunately since then they have tried to move away from that model, instead asking techs to email in about nearly everything with a response time of 3-5 days. This is insanely frustrating, and has led to me accepting fewer and fewer jobs. This policy makes me livid, makes me less motivated to do a good job, and makes me not want to recommend this company as either a service provider or an employer

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5.0
9 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- Good pay compared to field

Cons

- Lost of work hours

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexiblity to work as much or as little as you want.

Cons

Offers you work as a contractor, (You provide own tools, transportation, they supply the customers) but treats you like a 5 year old (Tracks you via GPS before you start the job, treats you like a child sending reminders to leave for job, log in to start job, end job all tracked via company app and gps. PS: They never mentioned any of this to me when I was hired or interviewed.) Accept a job on the app for a stated fee. But if job is unserviceable because customer isn't ready, or customer signs of on job but next day files complaint, or spend time troubleshooting why install is not possible, and that agreed upon fee gets cut by 65% and there's nothing you can do and no one you can talk to. Only recourse is to send and email to the company via the app.

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