Pros
They took over the HPE field support contract from Unisys. They may have been desperate to enter the US market and likely underbid the contract. They tried to hire people at much lower salaries than what HPE and Unisys used to pay. In the beginning, they lost a lot of employees, but eventually regained their footing, although they continued to experience an extremely high turnover rate. They have made every effort to stay afloat and keep morale high. While their intentions are good, they lack the necessary resources.
Cons
As they are new to the US market, they don’t offer many benefits. Although they have made some improvements year after year, the benefits they provide remain exceptionally low, making it difficult for them to retain employees. Competitive benefits are a key factor in employee retention, and companies that fail to offer comprehensive packages often struggle with high turnover rates