Pros
Mr. Hendrick is the real deal - a genuine, stand up, accomplished businessman whom I have the utmost respect for. I sincerely do not feel that the BDC and its management/trainers reflect the standard/reputation that Mr. H has worked so hard to build. I can assure that you will find much more success and happiness in any other department of the company - the BDC is just not it.
Cons
Don't get lost in the smoke show! The work/life balance is non-existent. Be prepared to make 200+ calls on a dialer. BDC is SO disconnected from the REAL process of buying a car. LIMITED growth unless a training or team manager position opens up. If you start in the BDC, you will stay in the BDC unless you "have the numbers" to get a sales position in a dealership and even that is a long shot considering they are short staffed as it is. You will call dead/cold leads and blow smoke to get them to visit the dealership to drum up sales that the "dealership wouldn't have been able to find themselves". Appointing and sending in credit challenged/unrealistic buyers only hinders actual sales in the showroom hence the tension between dealership sales staff and BDC. Hendrick is such a respectable company and I hate that the BDC tarnishes his reputable brand.