Save yourself - Customer Service Coordinator Henkel Employee Review

1.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

If you like pizza they give free lunch once in a while

Cons

Workload is too much to handle for the amount you are being paid. Managers don't care after the entire team tells them they are struggling. Need a degree to become a customer service manager even if you have years and years of experience. Worried about being in the office one day a week when people are struggling to get work completed and have to stay on way past their shift and sometimes log in later on at night.

Explore other reviews about Henkel

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Focus on employee development. International opportunities.

Cons

Lots of complicated processes. Silos.

1.0
2 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, Union job, not terrible work overall

Cons

Management lacks communication and micromanages immensely. Since packaging shut down, outlook on this plant is grim, with little to no positive affirmations from management regarding long term outlook. Zero room for growth at this site.

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