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Here Comes The Guide

Is this your company?

I love this company! - Director of Product Here Comes The Guide Employee Review

5.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Our management team is truly invested in our happiness and success, both on and off the clock, which means a lot to me. I appreciate that they consistently have reasons for the "why" of their decisions and communicate them. The reasoning is always working toward having a sustaining, profitable business and because this is a worker-owned business, those profits are shared amongst the employees. Our workplace cultivates a culture of minimal drama—there is a strong emphasis on teamwork and lifting each other up. To top it off, having a four-day workweek shows that work/life balance is authentically valued.

Cons

We are a fully distributed team so everyone works from home. I sometimes miss the comradery of an office, but it's worth the tradeoff.

Explore other reviews about Here Comes The Guide

5.0
27 Feb 2024
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

HCTG truly stands by its commitment to support employees in all stages of life. With our four-day work week, incredibly flexible hours, and remote work policies, I was finally able to balance life and work. The culture is incredibly supportive, with leadership going out of their way to care for their people. Being part of a small company was daunting to me at first, but HCTG quickly became a home for me to grow personally and professionally. The standards are high, but that pushed me to be the best version of myself.

Cons

The remote work environment took some time to get used to, but their innovative remote office platform as well as annual retreats helped the transition significantly

2.0
13 May 2024
Recommend
CEO approval
Business outlook

Pros

Working fully remote. Working with so many wonderful, kind, intelligent women. Heart-focused selling because the team genuinely cares about clients. HCTG could be an ok company for someone starting their career after college!

Cons

A lot could be listed here, but pay and diversity stand out as the biggest problems. Most employees are not making a livable wage; on the other hand, the CEO and COO will rave about their vacations and lavish family weddings during team meetings. There isn’t a structure or timeline for raises. Employees are told that the profit share is the reason they can't get a raise, but the profit share always changes and is never guaranteed. You’ll notice there isn’t much diversity in staff photos on the website. The company made a DEI push years too late and it fell flat because leadership doesn’t realize that their “narrow gate” hiring mentality will always benefit heterosexual white women who have a specific personality type. The brand showcases diverse and inclusive weddings, but that doesn’t translate to the team environment. Please be aware that some of the positive reviews here were written by employees who are close friends with the CEO and COO. Their experiences are not aligned with what newer employees outside of the leadership circle will experience.

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Here Comes The Guide Response
2y
Absolutely agree; this company is full of wonderful, kind, and intelligent individuals who deeply care about their clients and their coworkers. I do want to address a few of your other comments, as they lack a lot of context or are blatantly untrue. There is definitely a structure and timeline for pay increases. Each role in the company has a pay band, and there is a quarterly review process in place, which we have done for many years. Our compensation structure is designed to walk the fine line of getting staff as much money as possible over the course of the year while providing as much job security as is possible. For a business in a very cyclical industry, we must ensure we protect against layoffs as much as possible. This philosophy has resulted in ZERO layoffs, even during Covid when the hospitality industry was basically shut down entirely. The company's profit is shared amongst all employees (after 1 year of service) equally – regardless of tenure. This is a very rare benefit as it guarantees that as much money as possible is given back to the staff. On the DEI front, we have a consultant who is currently working with the leadership team on many initiatives, including hiring. The leadership team is working diligently with a commitment to continue to run an inclusive and diverse company. Yes, we have work to do, as almost all companies do. And we are doing that work. Lastly, I will state that we DO have high expectations for the 8 hours a day, 4 days a week that our staff works. We also have a 32 hr work week, where employees get paid a full 40 hrs/week. When we are working, we do expect high quality output.
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