Fast gorwing company - Customer Success Manager HeyGen Employee Review

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

1. A fast-growing company with many opportunities to learn and grow professionally. 2. Strong product and technology, I consistently work with happy customers and feel excited to support their AI adoption journey. 3. Opportunity to work with well-known enterprise companies and build meaningful business relationships. 4. Colleagues are smart, efficient, and friendly. The culture is supportive, and people are thoughtful and empathetic. 5. The company has a growth mindset, leadership and HR team actively listens to employee feedback and fosters a diverse and inclusive environment.

Cons

The product evolves very quickly, and as a startup, there is ongoing experimentation and iteration. This requires strong communication with customers to manage expectations effectively.

Explore other reviews about HeyGen

5.0
18 June 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Exciting work, always new and engaging challenges to build for. The product-first approach has built a strong engineering culture that rewards learning and building with velocity.

Cons

Building with velocity can sometimes bleed into work life balance.

1.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The technology work itself was interesting and I learned things. The product idea has actual potential.

Cons

• A clear inner circle existed and I was never part of it. • Decisions felt predetermined and fair opportunities were scarce. • Meetings often left me feeling ignored and shut out. • Real collaboration happened in spaces I was excluded from. • Constantly felt like an outsider looking in.

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