An honest and in-depth review of the inside sales position. - Outbound Sales Hibu Employee Review

2.0
18 July 2017
Recommend
CEO approval
Business outlook

Pros

- The people who work there are nice - Potential to make money... - 3 month ramp-up period before you have to worry about meeting quota and being fired. - There is decent base-pay even if you don't make any sales - Very little management (at least on my team) so you don't feel like you're being micro-managed every minute of the day - You can earn time off, or even paid days off based on successful you are at selling

Cons

Where to start... -First and foremost, when considering the job, do not be blinded by the "50,000 annual salary". I made that mistake. You will be told it's achievable and many go above and beyond that but I find that very hard to believe. It's certainly not something you will achieve in your first or even second year. - Training is nearly worthless. The trainer herself was nice but it is in every sense, "Death by Powerpoint." It's two weeks of training and nearly everyone in my class came to the same conclusion at the end: We still had no idea. Not about the products, how to work through the software, not even what to say. The training is so detached from what the actual job is, it's almost painful. -The job itself is almost identical to political campaign calling; You get to spend 8 hours calling hundreds of business to be either A: Hung up on, B: Told they're not interested or C: Being verbally abused. - There are other departments who have it so much easier even where sales are concerned and earn said incentives on a much easier basis and you can be hired into said departments but it's really just luck if you can get into said departments. - I was told the company likes to hire from within, yet 3 weeks in when I spoke with my manager about my concerns he informed me that there are people who have been here for 10 years who are unable to advance because the positions are already spoken for.

Explore other reviews about Hibu

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

avatar
Hibu Response
1d
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

avatar
Hibu Response
1d
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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