RUN! Stay Away - Just Another Fomer Employee Highgate Employee Review

1.0
10 June 2025
Recommend
CEO approval
Business outlook

Pros

The old brand was magnificent Highgate is terrible

Cons

This place is a trap. Highgate took over a cute boutique hotel and changed everything that made the property authentic. HR and GM are only there to make money and do not care for their employees at all. If you take a legitimate issue to HR or GM they will slowly ice you out and silent fire you with no explanation because you are an “at will” employee. Understaffed, extremely busy with only business guest, inconsistent outlet hours, over work and underpaid. Hotel is currently in transition to being union because highgate came in and did not appreciate the quality of their employees. They want to get out the old and bring in button pushers for cheap. Not a way to run a business. No hate strictly honestly.

Explore other reviews about Highgate

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

A well-established company that values its employees and provides strong opportunities for professional growth and advancement.

Cons

New to select service, with a strong focus on delivering full-service-level performance as the brand grows.

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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