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Highmark Residential

Engaged employer

Good benefits but poor management and cliquey culture - Assistant Community Director Highmark Residential Employee Review

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-good benefits - ok bonus structure -30% employee rent discount

Cons

terrible management in region very cliquey culture

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Highmark Residential Response
1mo
We always appreciate hearing from former team members about their experience within our company. Thank you for applauding our plentiful benefits, bonus structure, and rental discount. We also appreciate the feedback about ensuring good follow-through regarding managing our on-site team members. If you have additional comments, please email humanres@highmarkres.com.

Explore other reviews about Highmark Residential

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very great to work for if you are willing to learn and work hard.

Cons

The commission is a low for each move in.

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Highmark Residential Response
1mo
It is wonderful to hear that your experience as a team member of our community has been so good, thanks to the positive and supportive work environment. We also appreciate your suggestion about the commission structure and are happy to discuss anytime at humanres@highmarkres.com.
2.0
6 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We now have pet insurance (after 4-5 years of promising)

Cons

Culture has taken a nosedive since longtime CEO and VP retired/fired. New CEO gets a solid D- in terms of willingness to interact/inability to connect with anyone that isn't in leadership. Pay is lower than most within the industry. Former CEO's mantra of "Do the right thing" is a now thing of the past and HR is downright frightening in their inabilities (unless you count gaslighting).

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Highmark Residential Response
2mo
We appreciate any and all feedback from our team members, as it helps us learn ways to enhance the working environment for all of us. How nice to hear that the addition of pet insurance as a benefit has been a bright spot for you. Of course, we want you to be fully satisfied with your experience here, so we have noted your concern about ensuring effective communication between management and team members. We are always open to hearing more, so please feel free to email humanres@highmarkres.com directly now and into the future.
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