Toxic culture promoted by leadership - Anonymous employee Hinge Health Employee Review

1.0
13 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission and a product that actually helps people! High growth, exciting environment to work in and be challenged every day. Extremely smart colleagues and lots of personalities. Convenient office.

Cons

Leadership promotes an extremely toxic culture. Yes, we're high growth. Yes, we're achievers. Yes, we want to get stuff done and change healthcare delivery. But that doesn't justify inherent distrust, poor top-down micro-management, no work-life balance, verbal abuse, and being made feel like a replaceable pawn in a hectic machine. It's a culture in which who boasts the loudest is valued (despite not necessarily being the most competent), and who doesn't "must be inferior, so they're less valuable". In other words, if you're an introvert, don't work there. Feedback to CEO is taken as an attack, and retaliation behind your back is harsh.

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5.0
11 May 2026
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CEO approval
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Pros

Company culture and leadership; collegiality of team members

Cons

No real cons so far

2.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

coworkers, some benefits, not much else

Cons

Low pay, no movement for career growth, AI implementation training disguised as an improvement when you can see the support teams are being asked to train the AI in order for it to replace them, gaslighting from management that everything is fine when customers are extremely unhappy and only the front line workers have to deal with that anger day in and out, as others have reported critical thinking and feedback with genuine process improvements are not ignored, which would be bad, but literally punished. I am only here because I haven't been fired yet and I'm looking for something else in a challenging job market

4
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