Empathy and People-Centric Branding Clash with a Troubling Reality - Anonymous employee Hippo Employee Review

1.0
24 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice employees - one strength at Hippo is the presence of a considerable number of employees who genuinely mean well and demonstrate a sincere commitment to the work they are doing.

Cons

The negatives at Hippo significantly overshadow any potential pros: Lack of Accountability - despite Hippo’s claims of empathy and selflessness, there is a notable lack of accountability at the top levels. Issues are often deflected rather than addressed, leading to a sense of frustration and helplessness among employees. A Culture of Blame –Hippo has fostered a culture where employees feel unsafe speaking up or taking risks. This atmosphere leads to a self-preservation mindset, with individuals more focused on protecting themselves and finding scapegoats. Influence of Senior Leaders - many senior leaders, seemingly aligned with investor interests, prioritise outward success over internal well-being. This has resulted in a disconnect between the company's public image and the reality of the workplace. Sexism in the Workplace - serious concern is the company's dismissive response to allegations of sexism and harassment. The mishandling of a thorough HR investigation, where women were doubted, subjected to countermeasures, and even quietly dismissed, reflects a troubling lack of commitment to a safe and inclusive workplace. Such a response not only fails those who were asked to participate in the investigation but perpetuates a toxic culture where serious issues are downplayed rather than appropriately addressed.

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Hippo Response
2y
Thank you for comments and sharing your view on the commitment of the team in Hippo. In relation to the points you raise in advice to management, we take any allegations of discrimination or harassment very seriously and as per our policies we do not tolerate inappropriate behaviour towards anyone. Where an incident is raised these are thoroughly investigated either internally or via a third party. Whilst we cannot comment on any specific case, if following a detailed investigation, disciplinary action is necessary and the outcome is gross misconduct, then an employee’s contract is terminated. We have requested that this post is reviewed by Glassdoor under the Glassdoor Community Guidelines regarding "Verifiable Facts". Helen Croft, Head of People Operations

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5.0
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Pros

- Invested in employee growth - Offers Mentorship program - Offers internal "University" programs - Competitive Pay & Benefits - Hybrid/Remote Work model - Clear vision - Top tier talent - great for learning and growing - Promotional opportunities - Great Management

Cons

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5.0
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Pros

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Cons

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