Zero Class Company - Operations Supervisor HireRight Employee Review

Good company culture, invests in employees

Some of the benefits could be better

Non leadership employees, my team that is really all

Having worked at HireRight for some time now, I feel compelled to share my concerns about the current state of our organization. Unfortunately, it has become increasingly clear that the leadership under CEO Euan and the Executive Leadership Team (ELT) lacks direction and understanding of how to effectively run our company. Leadership Issues It’s alarming to see how Euan has assembled a leadership team that seems disconnected from the core business. They know what to tell him and how to distract him. For instance: He appointed a Chief Operations Officer whose background is primarily in HR, not operations, but who is currently running and transforming our organization’s operations team. He appointed a Chief Product Officer with no experience in product. He has a strong analytical background but lacks actual product management experience and does not understand what is truly needed to have a successful product. Then he named a Chief Revenue Officer who is focused on processes, numbers, and documentation rather than the sales and marketing strategies that drive profitability. She does not know or understand the sales language or the personality needed to be successful. Then he lets go of our Chief People Officer and brings in a new one who has spent most of their career in operations, which raises questions about their understanding of human resource dynamics. They are new, and I have not met with them, so I don’t know them but don’t feel confident. As a new Chief People Officer, they have not met with employees. To top it off, Euan named a new CFO who does not have experience serving as a CFO and does not truly know how to run finance and accounting, the core part of the business. How can we expect effective financial oversight when our second-in-command in the organization lacks true expertise in this critical area? Things have reached a point where even our trusted HR person is leaving the organization. While he hasn’t shared the specific reasons for his departure, he mentioned that changes are coming and that better days will follow. He has been a guiding force through this chaos, helping to center me amidst the uncertainty.