One of the most unprofessional and poorly managed positions in food retail - Ice Cream Scooper and Cashier Holey Cream Employee Review

1.0
13 May 2025
Recommend
CEO approval
Business outlook

Pros

The pay was steady, and I made as much as they said they would provide. You don't necessarily need experience to work here, however I was told my background in baked goods helped in my hiring process. Everyone is trained from the ground up.

Cons

The owner is the biggest con, as he is extremely verbally abusive to his employees. He has little patience and assumes the worst of your intentions, often resorting to yelling both in front of customers and after work hours over phone calls or text. Breaks were not provided despite shifts being 6+ hours long and there was never a second employee on location to help with busy hours. My coworkers who were students had their schedules disrespected despite being promised flexible hours. Management is very unorganized and will often gossip about you, other employees, and each other. Additionally, at the location I worked at there were no cameras pointing at the register or front of the house. The store hours go late into the night and I often felt very unsafe, as there was no door or block on the entrance to the back of the house.

Explore other reviews about Holey Cream

5.0
30 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Clean working conditions, great coworkers, friendly customers

Cons

Late night hours, lots of take out orders, low tips

1
1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Zero as I have yet to get paid

Cons

This is the most abusive work situation I have ever been in and that is saying a lot considering my history. He was unprofessional and inappropriate from the get go, my interview was with another girl and very terribly run as we were both uncomfortable with how he was speaking to us. My trial shift started on a day that there were issues with the AC unit and it was just me and him. He yelled at me took his anger out on me and had me do plumbing work on my trial shift. Then he got mad at me for expecting that I was to help in all areas because of the way he communicated to me about the AC. My first shift was even worse, I got no training and was thrown into the deep end with a 35 person party. He screamed at me the whole day even though I was doing good work and the customers were happy. Beyond his treatment of his employees, his entire business model is fraudulent the food is frozen and shipped and kept in unsanitary conditions and the cross contamination is abhorrent.

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