Helpful job experience - Front Desk Agent Holiday Inn Employee Review

3.0
3 Jan 2017
Recommend
CEO approval
Business outlook

Pros

This job provided me with a great deal of experience, not only in the hotel industry, but in customer service in general. The hours are somewhat flexible, and there are a few perks.

Cons

Pay is pretty dismal. It wasn't much higher than minimum wage. Dealing with rude guests is also quite stressful, especially when it is on a constant basis.

Explore other reviews about Holiday Inn

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place health insurance and co workers

Cons

I don't know yet its great

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The managers were flexible with scheduling and were willing to work around employees' availability, which helped maintain a better work-life balance.

Cons

The pay was low considering how physically demanding and labor-intensive the housekeeping work was on a daily basis.

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