Wouldn’t recommend - Guest Service Manager Holiday Inn Express Employee Review

2.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lovely guests, and Emma is amazing to work with along with the Head of housekeeping and team, earn IHG loyalty points from staff scheme

Cons

Minimum wage - very tiny increase for manager level - tense environment, false promises, poor staff morale

Explore other reviews about Holiday Inn Express

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and close to home, which helps with work-life balance.

Cons

No benefits provided, such as health insurance, paid vacation, or bonuses. Only salary compensation is offered.

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