Management needs improvement - GSA - Guest Service Agent Holiday Inn Express Employee Review

3.0
16 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Good value of profit sharing Solid front desk team

Cons

Management issues, most pressure went to the front desk team

Explore other reviews about Holiday Inn Express

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for the position

Cons

Ownership is too involved unlike running any corporate hotel which has become impossible to find

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