Little pay for high expectations - Front Desk Agent Holiday Inn Express Employee Review

2.0
5 June 2025
Recommend
CEO approval
Business outlook

Pros

Started right away with no experience, caught on pretty quickly. Hotel Owner was very involved with operations and staff and took care of current and former employees.

Cons

Alot of gossip behind the desk, Front Desk Manager Trish didn't know how to communicate an issue when it comes up, instead waiting to unload everything she believes was done wrong in a rant, and not always to your face. Picked up alot of hours due to becoming the only night shift person almost immediately, and this went unnoticed and unappreciated in many ways. Alot of expectations for a job that will only ever pay minimum wage. If you go over 40 hours, they do not have to pay overtime to hotel workers in the state of Maryland. Beware

Explore other reviews about Holiday Inn Express

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and close to home, which helps with work-life balance.

Cons

No benefits provided, such as health insurance, paid vacation, or bonuses. Only salary compensation is offered.

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