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      Holland America Line

      Engaged employer

      Holland America Line reviews

      Fighting for crumbs - Personal Cruise Consultant Holland America Line Employee Review

      1.0
      24 July 2016
      Personal cruise consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The current CEO and none sales or customer service department s are super fantastic! To be fired from Holland America line is an honor it means that you're a quality person with lots of confidence and leadership ability! I don't have any of those qualities that's the reason why I'm still working here. Any department at Holland America line other than sales-related or customer service related it's fabulous!

      Cons

      There's lots of backbiting' stealing' gossip' anxiety attacks, nervous breakdowns, alcoholism ,rudeness, blatant lies, sexism and racism. The personal Cruise Consultants and customer service reps are the lowest of the low in the company.

      Explore other reviews about Holland America Line

      5.0
      19 Apr 2026
      Administration
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, friendly team, travel opportunities.

      Cons

      Limited growth unless you relocate to Seattle or Miami.

      avatar
      Holland America Line Response
      2mo
      Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
      4.0
      22 June 2026
      Personal cruise consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great position if they still offer a base salary for your first year.

      Cons

      Working west coast hours from the east coast.

      avatar
      Holland America Line Response
      5d
      Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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