They are always encouraging you to do better - Reservation Agent Holland America Line Employee Review

Users say... "Great benefits and working life" "Some great people on staff who understand the team concept and care about their human resources." "Flexibility, good work culture, work from home, adaptable schedule" "Good work environment, collaborative and team oriented." "Great travel benefits" 

Users say... "poor management" "Sharing a room and low pay" "Not enough deck officers for the workload and low salary for European officers." "Long hours and flight standard low" "Upper management is good but can be hard to get answers from the heads of entertainment."