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Holland America Line

Engaged employer

Amazing Company - General Reservations Holland America Line Employee Review

5.0
2 Nov 2020
Recommend
CEO approval
Business outlook

Pros

work life balance, pay was reasonable for a call center job, no pressure to sale to keep your job, management engagement was fantastic, honestly in my 10 year call center experience this was the best job due to the environment management made for the employees and the guests that called to receive assistance

Cons

I do not have any Cons. I was laid off due to COVID19 shut downs. I was heart broken bc I loved the job. If given the chance to go back to work for them, I would without question.

Explore other reviews about Holland America Line

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

avatar
Holland America Line Response
1w
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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