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Holland America Line

Engaged employer

Great Job,,,, until it wasn't - Outbound Personal Cruise Consultant Holland America Line Employee Review

3.0
8 July 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for Good training

Cons

Sales goal expectations have gotten out of control. Some GREAT agents who cared a lot for their valued guests (and visa versa) just get fired for no reason if sales goals are not met. No chance to move to another role, just fired after 3 years of service with zero issues.

Explore other reviews about Holland America Line

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

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Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

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Holland America Line Response
1w
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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