Decent medium to small retail with modernised tech but very toxic management - Senior Engineer Holland & Barrett Employee Review

2.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Good balance on new and old tech - Used to be full WFH now its changing I heard to 2 days - Customer Impact, due to old tech, there was lots of opportunity for customer impact systems were being modernized - Average to decent pay

Cons

- Very poor product strategy - A brand that is lost between its real store and e-store strategy - Engineering is unfortunately toxic, driven mostly but a mono-culture of a certain group of people that link to the `actual owners` of the brand - Highly affected by consumer market dynamics and the pace of the economy.

avatar
Holland & Barrett Response
4mo
Hi, thank you for your review. We're disappointed to hear that your experience working at Holland & Barrett was not a positive one. We appreciate your honest feedback as it's through this that we're able to listen and continue to improve. We wish you all the best in your future. Kind regards, Holland & Barrett Resourcing Team.

Explore other reviews about Holland & Barrett

5.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

Excellent health and well being products.

Cons

I haven't found any disadvantage.

avatar
Holland & Barrett Response
1y
Hi there, It's fantastic you enjoy being part of our team and thanks so much for taking the time to share a bit about your experience working at H&B! We wish you continued success in your role. Kind regards, Blanka C Employer Brand Lead
2.0
16 Feb 2016
Recommend
CEO approval
Business outlook

Pros

The only pro I can think of is the training that you receive. Although it can be hit and miss with some employees depending on what area you're working in and what role.

Cons

Prepare to be bombarded by KPIs and targets, you need to sell this with this, increase on this, 4 item link sale, Rewards for Life cards, magazines, samples, customer feedback cards is just a few of the things you have to remember. There's always a shortage of staff so be prepared if you're management to not have a lot of time off if any. You're never acknowledged for the work that you do and the time that you put in or rewarded for it. The area manager is always on your back asking why something hasn't been done, why you haven't met a certain target etc. Just all in all very stressful along with all the tests and training updates that you have to do in between.

14
See reviews by: Helpful|Rating|Date|All