High Turnover due to poor management by owners. - Anonymous employee Home Instead Employee Review

1.0
13 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The clients. The caregivers are good hearted, hard working people.

Cons

This a review of Home Instead 805 in Portland. High turnover in the office due to inept management. The owners do not respect the staff at all levels- both key players and caregivers. They are driven by money and winning at all costs. One owner is so competitive he throws a fit when the staff do not meet the unrealistic goals that he sets and the other owner behaves like a child and likes to remind everyone that it is "his company" and "he can do what he wants". It is an uneasy work environment due to the high turnover rate. Unless you want to feel like your job is constantly on the line, I would go to another home care agency that truly cares more about the people they employee and serve.

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5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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